Refund and Returns Policy

At VITAMINNOW LLC, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help. Please read our policy below for full details on returns, refunds, and exchanges.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

The item must be unused, unopened, and in the original packaging.
The return must be initiated within 30 days of the delivery date.
You must provide proof of purchase (order number or receipt).

Due to health and safety standards, we cannot accept returns on opened or used dietary supplements unless the product is defective or damaged upon arrival.

2. Non-Returnable Items

Opened or used products

Items marked as “Final Sale” or “Non-Returnable”
Gift cards
Downloadable or digital items

3. How to Request a Return

To start a return, please contact us at Sales@dz1.1e6.mytemp.website with the following details:

Order number
Product(s) you wish to return
Reason for return
Photo of the item(s) if damaged or incorrect

We will review your request and provide return instructions. Do not send products back without prior approval.

4. Return Shipping

Customers are responsible for the cost of return shipping unless the product was damaged, defective, or incorrect.
We recommend using a trackable shipping service.
Shipping fees (original or return) are non-refundable unless the return is due to our error.

5. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, a refund will be issued to your original payment method within 5–10 business days.
Late or missing refunds? Please first check with your bank or credit card provider, then contact us if the issue persists.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos. We will send a replacement or issue a full refund at no additional cost.

7. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at Sales@dz1.1e6.mytemp.website.

Contact Us

If you have any questions about your order or this policy, please contact us:

VITAMINNOW LLC
📍 18923 108th Ln SE,Renton, WA 98055, United States
📞 Phone: (+1) 607-783-1211
📧 Email: Sales@vitaminnow.net

Thank you for choosing VITAMINNOW — your partner in wellness and trust.